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Providing your customers with excellent customer service shouldn’t be an afterthought. So let me be crystal clear: customer service is not about the number of tickets closed. Or the number of tickets received. Customer service is an acquisition channel. It’s a way to grow the LTV of your customers significantly, and a powerful tool to…More

One of the keys to fostering a fulfilling and productive work environment is by having clear core values that are taken seriously. In this article, I’ll break down Anatta’s core values, the their purpose within an eCommerce organization, and how to create and uphold them within your organization. Let’s dive in. On This Page: show…More