Why is good UX/UI Design important for DTC brands?
Your website's UX/UI Design is central to your brand's reputation. Clunky, poor-performing UX Design will have customers writing your brand off for good. On the other hand, customer-centric UX Design will boost your conversions and support long-term growth.
Today, the top converting eCommerce sites prioritize removing friction between customers and their desired products.
A DTC brand's UX includes the following:
- ADA Accessibility
- Checkout process
- Customer support
- Product navigation
- Homepage navigation
- Mobile site experience
- Onsite search functionality
- Product images and videos
- Website copy and typography
- Organization of products
& product categories